Service Animal Policy

Service Animal Policy

Helpful Information:

Basic etiquette rules need to be observed around service animals and their handlers. The college community should be informed of these:

Do not pet, touch or otherwise distract a service animal when it is working. Doing so may interfere with its ability to perform its duties. Do not feed a service animal. Their work depends on a regular and consistent feeding regimen that the handler is responsible to maintain. Do not attempt to separate the handler from the service animal. Avoid initiating conversations about the student’s disability. Some people do not wish to discuss their disability.

Service animals can be asked to leave or not allowed it participate on campus under the following circumstances:

if a service animal is found by the college to be out of control and the animal’s handler does not take immediate and effective action to control it; if the animal is not housebroken; if a service animal is physically ill; if the service animal is unreasonably dirty; if a service animal attempts to enter a place on campus where the presence of a service animal causes danger to the safety of the handler or other students/member of campus, or where a service animal’s safety is compromised.

Allergies to pet dander:

If another student or a faculty or staff member has severe allergies around animal dander, Academic Support and Accessibility Services should be contacted so the matter may be equitably resolved.

Access to campus facilities and programs:

Handlers who have concerns about any matter affecting their use of a service animal, including access to campus facilities and programs, should contact SAS at 585-567-9262.

Some of the above text was borrowed from the Service Animals On Campus policy of Cornell University, and the Service Animal Policy of the University of Wisconsin-Madison.

[1] Department of Justice Revises ADA Regulations Implementing Title II and Title III, Federal Register, September 15, 2010 (Volume 75, Number 178).

[2] Comfort Animal – An animal that provides comfort, reassurance, social interaction and other emotional benefits. The animal does not have to be trained to provide comforting. A comfort animal is not considered a service animal. Therapy Animal – An animal that provides affection and comfort and is specifically trained to be gentle and stable in stressful situations. Therapy animals are most often used in hospitals, nursing homes, mental health facilities and children’s settings. The use of a therapy animal may be incorporated into the treatment process as prescribed by an appropriate health care professional. A therapy animal is not considered a service animal.

[3] Visit to download a dog license application.